Being a supervisor or manager is not easy. Being a good one is even harder. That’s because most managers we see in life and in the media spend their time telling employees what to do. But as Mark Graban says, “Bad managers tell employees what to do, good managers explain why they need to do it, but great managers involve people in decision making and improvement.”
In this interactive program based on proven research and Makana’s 20 years of management experience you will learn how to:
- recruit and hire the best applicants for your group
- create good working relationships with peers and your direct reports
- develop a collaborative, transparent style of management
- motivate employees
- appraise employees’ performance
- discipline and fire employees
You also will spend some time understanding your personal strengths and weaknesses, and how they will impact you in your new position.